Shipment method, times and costs


The purchased Products are delivered by JG HITECHNOLOGY to the address you provide upon the Order placement through one of the shipment methods chosen by you among those offered on the website. The delivery is to be intended at the floor. It will be also possible to pick up the products at our warehouse for free, it being understood that the payment of the price shall be made through one of the methods offered by the Website with the exception of cash payment.

The products will be delivered in the term provided by JG HITECHNOLOGY in the Order acknowledgment e-mail and generally from 3 to 5 days for the shipment to Italy and from 5 to 10 days for the shipment abroad. Delivery times are indicative only and might vary according to several factors such as the product’s availability, its weight, the shipment destination and the selected payment and shipment methods. If you select a post-dated payment, such as bank transfer or Postepay reload, the delivery date will be fixed only after the due sum is credited.

The shipment costs are always at your expense (except when you chose to have the products picked up at the warehouse). The exact delivery charges, which will include the fixed operating and packaging charges, are determined in detail on the checkout page, before the confirmation through the clicking on the button “Checkout” and summarized in the Order acknowledgment e-mail. Please be aware that delivery costs depend on several factors such as the selected shipment method, the weight/volume of the purchased products as well as the shipment place (the express delivery to the island and to Venice, for instance, has an increased cost).

In case of multiple orders the products might be shipped in different dates. It is not possible for us to gather two different orders that have been placed separately, so the shipment costs will be charged for each of them. Therefore we suggest you to gather the products in one single order.

The shipment to the post office box is not available.

You will be given the possibility to track the shipment of your order by accessing your Private Area and by clicking on “Order history and details”. In any case, once the purchase procedure is finalized, we will send you an e-mail which contains the code through which you can verify the shipment status.

JG HITECHNOLGY shall not be liable for any delay in the shipment of the Products purchased if the delay is due to Force Majeure. The risk of damage and/or loss of the Products shall pass to the User upon the delivery of the Products to the User o to an authorized representative which has been previously indicated by the User to JG HITECHNOLOGY. In any case please be aware that the packages have suitable broad dimensions and that your items are well protected.